Get in Touch With Us
Got a question about how we review online casinos, spotted something that needs updating, or want to flag a concern about a bonus offer you saw on this site? Here's how to get in touch and what you can expect once you do.
How to Reach Our Team
Email is the best way to contact us. Write to us at [email protected] and a member of the team will read your message personally — we do not rely on automated replies to stand in for a real answer. Include a short line on what your message is about so we can route it to the right person and reply faster.
We aim to respond within two working days. During busier periods it may take a little longer, but every message gets a reply.
What We Can Help With
- Questions about our reviews — If anything in a review of Raging Bull, Magician Bet, Slots of Vegas or any other site we cover is unclear, ask us to clarify how we reached a particular rating or conclusion.
- Bonus terms and accuracy — Welcome offers, wagering requirements and promotional terms change on operator sites without much notice. If you spot a mismatch between what we've published and what a site is currently offering, please tell us so we can check and correct it.
- Corrections — We work to keep licensing status, payout information and game details accurate as of 2026. If something looks outdated, let us know what and where.
- Site feedback and suggestions — If there's a topic related to online gambling in New York you'd like us to cover, or a comparison you think is missing, we're happy to hear it.
- Partnership or editorial enquiries — If you represent a casino brand or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
If You Need Support Around Gambling
This site is a comparison resource, not a support service, but if you or someone you know is struggling to control their gambling, please say so in your message and we will point you toward appropriate help. You can also reach the National Problem Gambling Helpline at 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY (1-877-846-7369) directly, at any time, free of charge.
We also encourage anyone with concerns to look into the deposit limits and self-exclusion tools offered by licensed operators, and to treat gambling as entertainment rather than a way to make money.
A Note on Legal Status and Eligibility
New York currently regulates online sports betting but does not license real-money online casino gaming. If your message is about the legal status of a specific site, or whether a particular operator is licensed to accept New York players, we're glad to explain what we know — but we won't state or imply that any site offers legal, regulated online casino play in New York if it does not. Readers must be 21 or older, and eligibility can depend on your location and the rules that apply to the site in question, so please check the terms directly with any operator before signing up.
For more on how offshore-style options are assessed for players in other markets, our page on trusted non-GamStop casinos in the UK covers a related but separate topic and eligibility set — worth a look if you're comparing how different regions handle licensing.
What Happens Once You Write to Us
- Your email lands with a real team member, not a queue of automated replies.
- We review the enquiry and, if it concerns a specific review or bonus listing, check it against the operator's current terms.
- You'll get a personal reply, typically within two working days.
- If a correction is needed, we update the relevant page and let you know once it's live.
We take reader feedback seriously because it directly shapes how accurate and useful this site stays. If something we've published affected your decision in any way, we want to hear about it — good or bad. Thank you for taking the time to reach out.